Delivery & Return
Welcome to One Gadget! Your satisfaction is our priority. Please review our delivery and return policy to understand our practices and procedures.
Delivery Policy
We strive to deliver your favorite mobile accessories right to your doorstep, quickly and efficiently
Delivery Time
Standard Delivery: Orders are typically delivered within 3 to 5 business days.
Express Delivery: Get your items in 1 to 2 business days (available in major cities).
Please note that delivery times may vary for remote areas.
Delivery Charges
Flat Rate: Rs. 200 for all orders below Rs. 2,000.
Free Shipping: Enjoy free delivery on orders over Rs. 2,000.
Cash on Delivery (COD): Available nationwide with a small additional fee of Rs. 50.
Order Tracking
Once your order is shipped, we’ll send you a tracking number via email or SMS so you can monitor its journey.
Delivery Areas
We deliver to all cities, towns, and villages across Pakistan, ensuring even the most remote areas are covered. From Karachi to Gilgit, we’ve got you covered!
Return & Exchange Policy
Your peace of mind is our priority. If you’re not satisfied with your purchase, we’re here to make it right.
Eligibility for Returns
Returns are accepted within 7 days of delivery.
Items must be unused, undamaged, and in their original packaging.
Proof of purchase (order number or receipt) is required.
Non-Returnable Items
Items on clearance sale or special promotions.
Customized or personalized products.
Damaged items due to misuse or mishandling.
Return Process
Contact Us: Reach out to our customer support team via email at support@onegadget.pk or call 03XX-XXXXXXX to initiate a return.
Approval: Once your return is approved, you’ll receive instructions on how to send the item back.
Refund/Exchange: Upon inspection, we will process your refund or exchange within 7 business days.
Refund Options
Refunds are issued via bank transfer, JazzCash/EasyPaisa, or as store credit.
Delivery charges are non-refundable unless the return is due to an error on our part (e.g., wrong item sent).
Exchange Policy
If you wish to exchange an item, simply follow the return process and mention the desired product. Exchanges are subject to stock availability.
FAQs
Placing an order is simple! Browse our website, select your desired mobile accessories, add them to the cart, and proceed to checkout. You can also choose Cash on Delivery (COD) or other available payment methods.
Yes, we offer Cash on Delivery (COD) nationwide. There is an additional fee of Rs. 50 for COD orders.
Standard delivery takes 3 to 5 business days.
Express delivery is available in major cities and takes 1 to 2 business days.
Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your order online.
Flat delivery charge: Rs. 200 for orders below Rs. 2,000.
Free shipping: Available on orders over Rs. 2,000.
You can return items within 7 days of delivery as long as they are unused, undamaged, and in their original packaging. Please contact us to initiate the return process.
To request a refund or exchange, contact our customer support at support@onegadget.pk or call us at +92-3102319013. After approval, follow the instructions provided to return your item.
Yes, the following items are non-returnable:
Items on clearance sale or promotions.
Personalized or customized products.
Products damaged due to misuse or mishandling.
Refunds are processed within 7 business days after the returned product is inspected.
Absolutely! We deliver to all cities, towns, and even the most remote areas in Pakistan.
If your order is damaged or incorrect, please notify us within 24 hours of delivery, and we’ll resolve the issue promptly.
You can reach us via:
Email: support@onegadget.pk
Phone: +92-3148002495
Online store of household appliances and electronics
One Gadget is the go-to destination for tech enthusiasts and gadget lovers. We bring you the latest mobile accessories, smart devices, and essential electronics, all in one place! Our mission is to keep you connected with high-quality gadgets at unbeatable prices, all from the comfort of your home.
With a focus on quality, affordability, and quick shipping, One Gadget has built a reputation as a trusted name in the online gadget marketplace. We’re passionate about delivering a top-notch shopping experience and ensuring complete customer satisfaction for both tech-savvy and everyday users.